1. Introduction

Welcome to the Bhagat Singh Rescue Team (“we,” “us,” “our”). We are deeply committed to protecting the privacy and security of our visitors, volunteers, and donors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, https://bhagatsinghrescueteamsriganganagar.com/  (the “Website”), make a donation, apply to volunteer, or otherwise interact with us.

By using our Website, you agree to the collection and use of information in accordance with this policy. This policy is created to be transparent about our data practices and to comply with applicable data protection laws.

2. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we collect depend on how you interact with us.

A. Information You Provide Directly to Us:

• Contact Information: When you fill out our contact form, subscribe to our newsletter, or make an inquiry, we may collect your name, email address, phone number, and the content of your message.

• Volunteer Information: If you apply to become a volunteer, we collect information necessary to process your application, which may include your name, address, contact details, skills, availability, and reasons for volunteering.

• Donation Information: When you make a donation, we collect personal information such as your name, billing address, email address, and phone number. Please note that your financial transaction details (like credit/debit card numbers) are processed directly and securely by our third-party payment gateway partners (e.g., Razorpay, PayU, etc.). We do not store your full credit card information on our servers.

B. Information We Collect Automatically:

• Log Data: Like most websites, we collect information that your browser sends whenever you visit our Website (“Log Data”). This may include your computer’s Internet Protocol (IP) address, browser type and version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, and other statistics.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, all aimed at furthering our mission:

• To Operate Our Services: To respond to your inquiries, provide you with information, and manage our day-to-day operations.

• To Process Transactions: To process your donations, send you donation receipts, and provide you with required tax-exemption certificates.

• To Manage Our Volunteer Program: To review volunteer applications, communicate with our volunteers, and organize volunteering activities.

• For Communication: To send you updates, newsletters, fundraising appeals, and other information related to our work. You can opt-out of these communications at any time by following the unsubscribe link in the email.

• To Improve Our Website: To analyze how our Website is used, diagnose technical problems, and enhance user experience.

• For Safety and Security: To protect our organization, our users, and the public from fraud, abuse, and security risks.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

Your trust is paramount. We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and data analytics. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.

• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, or protect the personal safety of our users or the public.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes using Secure Socket Layer (SSL) technology to encrypt data transmission. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain donor information to comply with tax laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these may include the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any information you believe is inaccurate or incomplete.

• Deletion: Request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: Opt-out of receiving marketing communications from us by using the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our service is not directed to individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

• By Email: Rajenderkumar.rk8890@gmail.com

• By Mail: Bhagat Singh Rescue Team, Shiv Nagar, Sri Ganganagar, Rajasthan, 335001.

• Via our Contact Form: https://bhagatsinghrescueteamsriganganagar.com/